Troubleshooting – Philips PCRW404K/17 User Manual
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Troubleshooting
If your Philips CD Rewriter is not performing as expected, we suggest you look up the symp
toms in the following table, and take the appropriate corrective action.
Symptoms
Corrective action
The DISC LED is off yet your computer is
powered up
- Check the DC power cable connection
to the drive.
Your Philips CD Rewriter is not recognized by
your computer
- Check the IDE interface connection.
- Is the MASTER/SLAVE setting
correct?
- If there is only one device connected to
the IDE interface connector, is it
connected to the end of the connector?
The disc tray will not open
- Make sure that the power to the
computer is turned on.
The disc ejects by itself
- Make sure that the disc is seated in the
tray correctly.
Incorrect operation of the unit
- Make sure that the disc is seated in the
tray correctly.
- Make sure that you are using the
correct disc.
- Make sure that there is no dust, dirt, or
condensation on the disc or tray.