Solving printer problems, Printer, Presario 1200 series – Compaq XL118-XL127 User Manual
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P
RESARIO
N
OTEBOOK
M
AINTENANCE
AND
S
ERVICE
G
UIDE
1200XL S
ERIES
T
ROUBLESHOOTING
31
Presario 1200 Series
Models: XL101-XL113, XL115, XL118-XL127
Solving Printer Problems
If you experience problems printing, run a printer self-test. Refer to the documentation
provided with your printer for instructions. If the self-test fails, it is a printer-specific
problem. Also refer to the printing section of your application documentation.
Notebook turned off
while it was left
unattended and the
power icon is off.
System board is defective.
Replace the system board.
System initiated Hibernation
due to a critical low-battery
condition.
Replace the battery pack with a
fully charged battery pack or
connect the notebook to an
external power source. Then turn
on the notebook.
System initiated Hibernation
after a preset timeout.
Turn on the notebook.
Solving Printer Problems
Problem
Probable Cause
Solution(s)
Printer will not turn on. The signal cable may not be
connected properly, or the
printer is unplugged.
Ensure that the signal cable is
properly connected and that the
power cord is connected to the
electrical outlet.
Printer will not print.
Printer is not turned on or is
offline.
Turn the printer on and set it to
online.
The device drivers for the
application is not installed.
Refer to the printer
documentation to install the
correct printer driver.
Printer that is set up for a
network is not connected to
the network.
Connect the printer to the
network.
Printer cable is too long,
unshielded, or defective.
Replace the cable.
Solving Power Problems
Problem
Probable Cause
Solution(s)