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Solving display problems, Display, Presario 1200 series – Compaq XL118-XL127 User Manual

Page 65

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P

RESARIO

N

OTEBOOK

M

AINTENANCE

AND

S

ERVICE

G

UIDE

1200XL S

ERIES

T

ROUBLESHOOTING

23

Presario 1200 Series

Models: XL101-XL113, XL115, XL118-XL127

Solving Display Problems

This section lists some common causes and solutions for computer display and external

monitor problems.

You can perform a monitor self-text on an external VGA color or monochrome monitor by

disconnecting the monitor from the notebook, then completing the following steps:

1. Turn off the monitor.

2. Turn off the notebook.

3. Disconnect the monitor signal cable from the notebook.

4. Turn on the monitor and allow it to warm up for one minute.

The display should be white. A narrow black border may also appear on the left and right

sides of the display. Either of these displays indicates that the monitor is working properly.

(Continued)
Diskette drive cannot

read a diskette.

Diskette is not formatted.

Format the diskette. At the

system prompt, enter

FORMAT A:

Cannot boot from

diskette.

Bootable diskette is not in

drive A.

Put the bootable diskette in drive

A.

Diskette Boot has incorrect

setting in Computer Setup.

Run Computer Setup and set

diskette as first to boot.

Solving Display Problems

Problem

Probable Cause

Solution(s)

Screen is dim.

Control for brightness (if

applicable) is not set properly.

Adjust the Brightness of the

display by using Fn+F7 or

Fn+F8.

Computer screen is in direct

light.

Tilt display or move computer.

Screen is blank.

Screen save was initiated by

Power Management due to

lack of user activity.

Press any key or touch the

TouchPad.

Solving Diskette Drive Problems

Problem

Probable Cause

Solution(s)

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