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Presario 1200 series – Compaq XL118-XL127 User Manual

Page 46

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4 T

ROUBLESHOOTING

P

RESARIO

N

OTEBOOK

M

AINTENANCE

AND

S

ERVICE

G

UIDE

1200XL S

ERIES

Presario 1200 Series

Models: XL101-XL113, XL115, XL118-XL127

Note: If the system is not functioning well enough to run POST, or if the display is not

functioning well enough to show POST error messages, refer to the

Troubleshooting

tables

.

Power-On Self-Test Messages

102-System Board Failure

Probable Cause

Recommended Action

DMA, timers, etc.

Replace the system board.

162-System Options Not Set

Probable Cause

Recommended Action

Incorrect configuration

Run Computer Setup.

CMOS reflects an invalid

configuration setting.

Run Computer Setup.

RAM failure

1. Replace the memory

modules.

2. Replace the system board.

Memory test data error

1. Replace the memory

modules.

2. Replace the system board.

XX000YZZ RAM failure

Replace the system board.

XX000YZZ 201-Memory Error

Probable Cause

Recommended Action

Keyboard failure

1. Ensure that no keys are

depressed during POST.

2. Reconnect the keyboard

with the

notebook

off.

3. Replace the keyboard.

301-Keyboard Error

Probable Cause

Recommended Action

Keyboard failure

1. Ensure the keys are not

depressed during POST.

2. Reconnect the keyboard

with the

notebook

off.

3. Replace the keyboard.

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