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Troubleshooting without diagnostics, Pg 17, Presario 1200 series – Compaq XL118-XL127 User Manual

Page 59

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P

RESARIO

N

OTEBOOK

M

AINTENANCE

AND

S

ERVICE

G

UIDE

1200XL S

ERIES

T

ROUBLESHOOTING

17

Presario 1200 Series

Models: XL101-XL113, XL115, XL118-XL127

Troubleshooting without Diagnostics

This section provides information about how to identify and correct some common

hardware, memory, and software problems. It also explains several types of common

messages that may be displayed on the screen. The following pages contain

troubleshooting information on:

Audio Test Error Codes

Error Code

Description

Recommended Action

3206-xx

Audio System Internal Error

Replace the system board and retest.

TouchPad/Pointing Device Interface Test Error Codes

Error Code

Description

Recommended Action

8601-xx

Mouse test failed

1. Replace the TouchPad and retest.
2. Replace the system board and retest.

8602-xx

Interface test failed

DVD or CD Drive Test Error Codes

Error Code

Description

Recommended Action

3301-xx

DVD or CD drive read test failed 1. Replace the DVD or CD and retest.

2. Verify that the speakers are

connected.

3. Verify that drivers are loaded and

properly installed.

4. Replace the DVD or CD drive and

retest.

5. Replace the system board and retest.

3305-xx

DVD or CD drive seek test failed

6600-xx

ID test failed

6605-xx

Read test failed

6608-xx

Controller test failed

6623-xx

Random read test failed

Audio

Memory

Battery

PC Card

CD or DVD Drive

Power

Diskette Drive

Printer

Display

TouchPad

Hard Drive

Keyboard/Numeric Keypad

Hardware Installation

This manual is related to the following products: