IC Realtime 1.3 Megapixel 720P HD-AVS IR PTZ Dome Camera - Manual (Page 33)

5 FAQ
5.1 Daily Maintenance
Please clean dome cover regularly to get vivid image.
Handle the cover with care. Use water to wash. Don’t use cloth to clean.
Use mild detergent to clean if there is too much dust.
Note:
The sweat from your hand may erode plating surface, your nail may scrape dome cover result in blur
image.
5.2 Problems and Solutions
SYMPTOM CAUSE SOLUTION
1) No self-diagnosis, Red LED is not on.

Check power is connected or
no video signal

Your power supplying does properly earthed.
when I connect not apply to the power. Or

Check power supply condition
dome to power. connection is too loose. or check transformer.

Power off or transformer
problem.
Red LED light on the power

Use multimeter to check
board is on dome load.

Power supplying is low

Please contact retailer to

Something wrong with power replace power board.
board.
2) No self diagnosis. Power supplying is inadequate. Replace power supplying.
There is a noise Mechanical malfunction. Need electrical engineer help.
3) Video signal loss Power supplying is not sufficient Replace power supplying.
occurs in high speed
rotation.
4)Video signal is not Circuit connection is too loose. Connect tightly.
successive Video switch or power problem Need electrical engineer help.
5) Video is not clear. Focus is in manual mode. Control manually.
Dome cover is dirty. Wash dome cover
6) During camera Camera power is not in the same When several domes are
switch, there is a tilt Phase. connected to one transformer,
movement in the please connect the transformer
monitor. output cable to the domes’ same
side.
26