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Troubleshooting, Automatic electronic diagnostics, Manual initiated electronics diagnostics – Kenmore 625.34859 User Manual

Page 21: Service tech information 5a. troubleshooting

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SECTION 5

SERVICE TECH INFORMATION

5A.

TROUBLESHOOTING

AUTOMATIC ELECTRONIC DIAGNOSTICS
The face plate computer has a self-diagnostic
function for the electrical system (except input

power and water meter). The computer monitors the
electronic components and cir­
cuits for correct operation. If a

malfunction

occurs,

an

error

code appears in the face plate
display.

The chart below shows the error codes that could
appear, and the possible defects for each code.

While an error code appears in the display, all face
plate buttons are inoperable except the SELECT
button. SELECT remains operational so the service

person can make the MANUAL INITIATED ELEC­

TRONIC DIAGNOSTICS (below) to further isolate
the defect, and check the water meter.

CODE

POSSIBLE DEFECT

MOST LIKELY ^ ^ LESS LIKELY

Erri

motor inoperative / wiring harness or connection to switch / position switch / face plate

Err2

face plate

Err3

motor / face plate

See face plate replacement on
page 22.

Err4

face plate / position switch

Err5

face plate

PROCEDURE FOR REMOVING ERROR CODE FROM FACE PLATE: 1. Unplug transformer 2. Correct defect

3- Plug in transformer 4. Wait for 6 minutes. The error code will return if the defect was not corrected.

MANUAL INITIATED ELECTRONICS
DIAGNOSTICS

1.

To enter diagnostics, press the SELECT button

and hold for 3 seconds.

You will see the following display, showing valve
cycle position, position switch status (open or
closed), and turbine operation.

valve position indicator turbine count (wa­

ter flowing)

8 Off
7
В
5

s,„

LI LIU.

Л

2

^

\ WATFRFiOW

position switch

indicator (open) turbine count (no

water flowing)

TURBINE OPERATION: If no water is flowing through
the softener, the turbine indicator displays 3 zeros.
When water is flowing, the flow bar scrolls across the
display, and a 000 to 199 count repeats for each
gallon of water passing through the turbine. To
check for positive operation of the turbine if zeros
are shown, open a nearby soft water faucet and
observe the turbine count and flow bar.

If you don’t get a reading in the display, with facuet
open, pull the sensor from the valve outlet port. Pass
a small magnet back and forth in front of the sensor.
You should get a reading in the display. If you get a
reading, unhook the in and out plumbing and check
the turbine for binding.

-MOTOR

POSITION

SWITCH

SENSOR

HOUSING

TURBINE

TURBINE

SUPPORT AND

SHAFT

VALVE

OUTLET

POSITION SWITCH STATUS: With the valve in

service, or any of the recharge cycles, the switch
indicator will show open -N-. While the valve is
rotating from 1 position to another, the indicator will
show the switch closed . A defect is probable if
indications var\^ from this pattern.

21

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