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Compaq 2800 User Manual

Page 51

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2–30

Maintenance and Service Guide

Troubleshooting

Flowchart 2.20—No Network or Modem Connection

Y

Disconnect all

power from

the notebook

and open.

No network

or modem

connection.

N

Done

Digital

line?

Network

or modem

jack active?

Replace jack

or have jack

activated.

Connect

to nondigital

line.

NIC/modem

configured

in OS?

Reload

drivers and

reconfigure.

Reseat

NIC/modem

(if applicable).

Replace

NIC/modem

(if applicable).

Replace

system

board.

OK?

OK?

Done

N

N

N

N

Y

Y

Y

Y

268135-002.book Page 30 Thursday, October 24, 2002 4:10 PM