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Compaq 2800 User Manual

Page 32

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Troubleshooting

Maintenance and Service Guide

2–11

Flowchart 2.1—Initial Troubleshooting

Connecting

to network

or modem?

Begin

troubleshooting.

Is there
power?

Is the OS

loading?

Is there video?

(no boot)

Is there
sound?

Beeps,

LEDs, or error

messages?

Keyboard/

pointing

device

working?

Go to

Section 2.17,

Nonfunctioning

Device.

Go to

Section 2.2,

No Power.

Go to

Section 2.6,

No Video.

All drives
working?

Y

Y

Y

Y

Y

Y

Y

Y

N

N

N

N

N

End

N

N

N

Go to

Section 2.9,

No OS Loading.

Go to

Section 2.15,

No Audio.

Go to

Section 2.18,

Nonfunctioning

Keyboard,

or Section 2.19,

Nonfunctioning

Pointing Device.

Check

LED board,

speaker

connections.

Go to

Section 2.20,

No Network or

Modem.

268135-002.book Page 11 Thursday, October 24, 2002 4:10 PM