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Crm integration – AltiGen MAXCS 7.0 Update 1 MaxCommunicator User Manual

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MaxCommunicator Manual

You can choose to play your messages on your phone set, or play
them on your sound card and speakers. If you choose to play them
on your sound card, you can have the message play as it
downloads, or you can download it completely and play it on an
external media player.

CRM Integration

MaxCommunicator can access phone numbers from your Microsoft
Outlook, Outlook Express, ACT!, or GoldMine® database. During
installation, the install program reads which applications you have
installed on your system.

Configure CRM integration in the Configuration window’s
Integration screen:

Use Database Selector—Check this check box to allow
integration of your company’s CRM database with your
MaxCommunicator, then select your CRM program from the
Select current database list.

Update database when click “OK” button—When you check
this check box, MAX Communication Server refreshes the data
MaxCommunicator accesses from the database.