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Document conversion: text alternative not unicode, Easyconfig: service name length not restricted, Tcfw: closing application while minimized – Kofax Communication Server 10.0.0 User Manual

Page 28: Tcfw: erratic mouse scrolling, Tcfw: image preview and right-to-left script

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Known Issues

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Kofax Communication Server Release Notes

As a consequence, a downgrade from KCS 10.0 to KCS 9.2 is not possible without additional

actions. (551344)

Workaround: Delete the file +TECH/ASYSCONFCCCC:

1 Open a command prompt on the KCS server.

2 Go to

C:\TCOSS\SYSTEM\

.

3 Run the command

tcdel +TECH/ASYSCONFCCCC

.

Reply is: “1 Files deleted, 441 Bytes freed”.

4 Close the command prompt.

Document Conversion: Text Alternative Not Unicode

When you are using TWS or TC/LINK document conversion for Word or Excel documents

with Unicode characters, the text alternative is not Unicode. (318605, SPR00121081)

EasyConfig: Service Name Length Not Restricted

In EasyConfig, if you are using non-English characters, such as Japanese symbols, it is

possible to configure longer service names than what can be saved correctly. (318364,

SPR00113538)
Note The service names can be only 8 bytes long. Japanese symbols require up to 3 bytes per

symbol, therefore, only 2 symbols are possible.

TCfW: Closing Application While Minimized

Closing the TCfW Communication Server Client from the taskbar while the application

window is minimized can last multiple seconds. (320366, SPR00176265)

Workaround: Close TCfW while its window is displayed to avoid the delay.

TCfW: Erratic Mouse Scrolling

Using the mouse wheel to scroll through the inbox or outbox of TCfW Communication Server

Client produces erratic results. (320536, SPR00176327)

Workaround: Use the scroll bar or keyboard for scrolling.

TCfW: Image Preview and Right-To-Left Script

In TCfW, the image preview is always aligned to the left. Text blocks which have right-to-left

order activated correctly align to the right side in text mode. However, the image preview is

not correct, the text blocks align to the left. (320628, SPR00122502)