Kofax Communication Server 10.0.0 - Manual (Page 27)

Kofax Communication Server Release Notes 27
Chapter 4
Known Issues
This section contains information about potential issues that you could encounter while using
Kofax Communication Server.
TC/Web: Message Count Missing in Inbox / Outbox
TC/Web no longer displays the message count if you filter messages with the status “New
and Read”. (319699)
TC/Web: Sorting in Recipient and User Tool
In the Recipient and User tools, it is no longer possible to sort entries by clicking a column
header. (545225)
Workaround: Sort the entries by selecting Ascending or Descending from the column header
menu.
KCS EasyConfig Update
If you upgrade an older KCS deployed via EasyConfig to the latest release, you must start the
KCS EasyConfig tool and redeploy the configuration. (SPR00104109)
1 Upgrade to the latest KCS release by starting EasySetup.exe from the installation ISO.
2 Start the KCS EasyConfig tool from the Kofax Communication Server program group
on the Windows Start menu. EasyConfig informs you that the current configuration has
been modified.
3 Click Deploy.
4 Select to deploy All. Click OK. Wait until the configuration is updated.
5 Perform the actions listed in the deployment log (for example, you might need to restart
certain KCS components). Click Close.
Small Fonts in Fax RTF Covers on Windows Server 2012 R2
When converting fax messages with RTF cover sheets, the font in the cover sheet is very small
after conversion on Windows Server 2012 R2 operating system. (318925)
Workaround: Install Windows update KB2930275.
TCOSS: Downgrade to KCS 9.2.0
WConfig of KCS 9.2.0 cannot install a configuration locally to a file structure, which already
was used with KCS 10.0.0 or later. The layout of the config file ASYSCONFCCCC changed.