Service and warranty – Checkline ILTT User Manual
Page 9
SERVICE AND WARRANTY
SERVICE
To ensure the best possible support for our customers, Advanced Witness Series maintains a
complete calibration and repair facility for all its products. We keep in stock most replacement
parts for torque testers, transducers, and our line of digital wrenches. When you buy a product
from us, the only place you need to go for parts and service is...us! For service, call (408) 453-
5070, Monday through Friday, between the hours of 9:00am and 5:00pm Pacific Coast Time.
THE WARRANTY CARD
In order to ensure protection of the warranty as described below, you MUST fill in the
appropriate information on the warranty card that came with your unit and return it to Advanced
Witness Series, Inc. within 30 days of receipt of item.
We wish to call your attention to the fact that this system and various components need
calibration and certification on a periodic basis. By returning the card to us, you will receive
timely notification as to when this re-calibration and re-certification is due.
STATEMENT OF LIMITED WARRANTY
ADVANCED WITNESS SERIES, INC. products are warranted free of defects in material and
workmanship for a period of one (1) year from date of shipment. This warranty does not
include failures due to application of torque to transducers or loaders beyond the stated
capacity, operating system with a damaged transducer cord, nor any other misuse, abuse, or
tampering. When used with impact type wrenches, the warranty is limited to the electronic
digital display units only. This warranty does not cover calibrations.
All freight charges are the responsibility of the company or individual returning the item(s) for
repair. Freight collect shipments will not be accepted.
Any modification to any of this equipment, without the express written approval of ADVANCED
WITNESS SERIES, INC., will void this warranty. ADVANCED WITNESS SERIES disclaims any and
all liability, obligation or responsibility for the modified product; and any claims, demands or
causes of action for damage or for personal injuries resulting from the modification and/or use
of such a modified ADVANCED WITNESS SERIES product.
ADVANCED WITNESS SERIES, INC.'S OBLIGATION WITH RESPECT TO ITS PRODUCTS SHALL BE
LIMITED TO REPAIR OR REPLACEMENT, AND IN NO EVENT, SHALL ADVANCED WITNES SERIES, INC.
BE LIABLE FOR ANY LOSS OR DAMAGE, CONSEQUENTIAL OR SPECIAL, OF WHATEVER KIND OR
NATURE OR ANY OTHER EXPENSE WHICH MAY ARISE IN CONNECTION WITH OR AS A RESULT OF
SUCH PRODUCTS OR THE USE OR INFORMATION THEREOF IN A JOB. THIS WARRANTY IS EXPRESSLY
MADE IN LIEU OF ALL OTHER WARRANTIES OR MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE. NO EXPRESS WARRANTIES AND NO IMPLIED WARRANTIES WHETHER OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR OTHERWISE OTHER THAN THOSE
EXPRESSLY SET FORTH ABOVE SHALL APPLY TO ADVANCED WITNESS SERIES.
AWS-QC Guide