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5 troubleshooting and support, 1 maintenance & care, 2 troubleshooting – Windy Nation Solar Panel Charge Controller User Manual

Page 10: 3 support, Troubleshooting and support, Maintenance & care, Troubleshooting, Support

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CHC-1224-xx User Manual

Revision 2.0

4

0.204 (5.19)

0.249

1210 lbs

21.15

2

0.258 (6.54)

0.156

1930 lbs

33.62

1

0.289 (7.35)

0.124

2430 lbs

42.41

0 (1/0)

0.325 (8.25)

0.098

3060 lbs

53.49

00 (2/0)

0.365 (9.27)

0.078

3860 lbs

67.43

000 (3/0)

0.410 (10.4)

0.062

4860 lbs

85.01

0000 (4/0)

0.460 (11.68)

0.049

6120 lbs

107.22

5 TROUBLESHOOTING AND SUPPORT

The Controller requires minimal care. It is recommended to inspect all the connections at least two times per year
for insulation damage or corrosion and to ensure all connections are tight and secure.

5.1 M

AINTENANCE

&

C

ARE

• Clean the area around the controller of any dirt or debris with a moistened cloth.
• Tighten the screws on the DC input terminals. Inspect for loose, broken, or burnt wire connections.
• Inspect any batteries for cracked or bulging cases and corroded terminals.
• Make sure the PV array is clean and remove any debris.

5.2 T

ROUBLESHOOTING

Problem

Possible Remedies

The charge LED indicator
doesn't light green when
the solar panel is exposed
to sunlight.

1. Check if the solar panel cables are connected properly.
2. Check to make sure the correct battery is being used.
3. Check all wiring connections to make sure they are in their designated

locations and make sure that there are no loose connections.

4. Measure the PV array open-circuit voltage and confirm it is within its normal

limits.

5. Measure the PV voltage and the battery voltage at the controller terminals.

a. If the voltage at the terminals is within proper specifications, the PV array is

charging the battery properly.

b.

If the PV voltage is within specifications to the open circuit voltage rating of
the panels, but the battery voltage is low, the charge controller may not be
charging the battery and it may be damaged.

The charge LED indicator
flashes rapidly.

1. System over voltage protection is active.
2. Check for open circuit in battery, faulty battery connections to the system, or

system charging circuit failure.

3. Check the operating conditions to confirm that the voltage is higher than the

specifications.

a.

Consider temperature compensation. For example, at 0°C the charge
controller will regulate at about 15 volts.

The load LED indicator is
on but there is no power
output.

1. Load open circuit.
2. Check cables and connections and any other load switches.
3. Over discharge of the battery. The controller will resume normal operation

after the battery has finished charging.

The load LED indicator
light flashes and there is
no power output.

1. Check the output circuit for load short circuit or over load condition
2. Remove the load and push the button; the controller will resume its work

after 30 seconds.

5.3 S

UPPORT

If you are experiencing technical problems, and cannot find a solution in this manual, you can contact Windy
Nation Inc. for further assistance.

• Call: (805) 323-6445

Page 10 of 12

windy

nation

05/06/2014

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