Warranty – STIEBEL ELTRON SOL 25 PLUS User Manual
Page 44

44
| SOL 25 PLUS
WWW.STIEBEL-ELTRON-USA.COM
13. WARRANTY
WARRANTY
STIEBEL ELTRON WARRANTS TO THE ORIGINAL OWNER THAT THE SOL 25 PLUS - FLAT PLATE SOLAR COLLECTOR WILL BE FREE FROM DEFECTS
IN WORKMANSHIP AND MATERIALS FOR A PERIOD OF TEN (10) YEARS FROM THE DATE OF PURCHASE.
SHOULD THE PART(S) PROVE TO BE DEFECTIVE UNDER NORMAL USE DURING THIS PERIOD, STIEBEL ELTRON, INC. WILL BE RESPONSIBLE
FOR REPLACEMENT OF THE DEFECTIVE PART(S) ONLY. STIEBEL ELTRON, INC. WILL NOT BE LIABLE FOR ANY COSTS OF TRANSPORTATION,
REMOVAL, REINSTALLATION, OR ANY OTHER LABOR OR FREIGHT CHARGES THAT MAY ARISE IN CONNECTION WITH A WARRANTY CLAIM OR
ANY INCIDENTAL OR CONSEQUENTIAL EXPENSES.
THIS WARRANTY DOES NOT APPLY:
1. TO CONDITIONS RESULTING FROM A FAILED COMPONENT OR PART THAT IS NOT PART OF THE SOLAR COLLECTOR OR
ABSORBER PLATE.
2. TO FREEZE DAMAGE
3. TO CONDITIONS RESULTING FROM MISUSE, ABUSE, NEGLECT, ACCIDENT, OR ALTERATION
4. TO MINOR DISCOLORATION OF THE COLLECTOR FRAMEWALL OR ABSORBER PLATE
5. TO GLASS BREAKAGE
6. TO CONDITIONS RESULTING FROM THE INTRODUCTION OF HARMFUL CHEMICALS, CAUSTIC FLUIDS, OR LIQUIDS DELETERIOUS
TO COPPER TUBING, INCLUDING IMPROPERLY APPLIED OR MAINTAINED HEAT TRANSFER FLUIDS
7. TO PROPYLENE GLYCOL PH LEVELS ABOVE 10 OR BELOW 8
8. TO PERIODS OF STAGNATION IN EXCESS OF 60 DAYS
9. TO EXCESSIVE PRESSURE
10. TO CLOUDING OR SIMILAR OCCURRENCE RESULTING FROM THE NORMAL INTRUSION OF MOISTURE INTO
11. TO CONDITIONS RESULTING FROM FLOODS, EARTHQUAKES, WINDS, FIRE, LIGHTNING, OR CIRCUMSTANCES BEYOND THE
MANUFACTURER‘S CONTROL
12. TO INSTALLATION METHODS WHICH DO NOT CONFORM TO RELEVANT NATIONAL, STATE OR LOCAL
CODES AND ORDINANCES, GOOD INDUSTRY PRACTICES OR APPLICABLE MANUALS, DIAGRAMS, TECHNICAL BULLETINS OR
WRITTEN INSTALLATION INSTRUCTIONS; AND, TO APPLICATIONS OTHER THAN MEDIUM TEMPERATURE.
TO OBTAIN SERVICE UNDER THIS WARRANTY, THE OWNER MUST FIRST SECURE WRITTEN AUTHORIZATION FROM STIEBEL ELTRON, INC. THE
OWNER SHALL BE REQUIRED TO SHOW PROOF OF PURCHASE DATE, AND TO PAY ALL TRANSPORTATION COSTS TO RETURN THE DEFECTIVE
PART(S) FOR REPAIR OR REPLACEMENT.
STIEBEL ELTRON, INC.
17 West Street
West Hatfield, MA 01088, USA
PHONE: 800.582.8423 or 413.247.3380
FAX:
413.247.3369
E-Mail [email protected]
www.stiebel-eltron-usa.com