Appendix, Troubleshooting – Concord Camera 5040 User Manual
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APPENDIX
TROUBLESHOOTING
Problem
Cause
Solution
The camera cannot be turned on.
Batteries are inserted in the
wrong direction
Reload the batteries properly
(p.7).
Battery is dead.
Replace or recharge the batteries
The battery compartment door
is open.
Make sure the battery
compartment door is securely
closed.
The camera cannot take pictures
The flash is charging.
Insert a new SD card.
Memory is full.
Delete unwanted files or insert a
new SD card.
Maximum file number is
exceeded.
The card may be defective, use
a new card.
The flash doesn’t fire.
Flash is set to OFF.
Set the flash to any mode except
OFF.
Image is blurry or out of focus
The camera was moving when
the image was captured
Hold the camera steady when
shooting picture.
The subject was beyond the
range within which the camera
can focus
1. Turn the Macro mode on if the
subject is within 20 cm.
2. Don’t use Macro mode when
shooting distant subjects.
Image is not displayed on the
LCD monitor
An SD Card with non-DCIF
images (recorded with another
camera) is loaded
This camera cannot display non-
DCIF images.
Recorded images are not saved
in memory
The camera was turned off/
powered down before the image
was stored in memory
If the Battery Low indicator
appears on the LCD monitor,
replace the battery immediately.
Cannot transfer images to a
computer after connecting the
USB cable
USB driver is not installed
Install the USB driver before
you connect the camera to a
computer / turn the camera on.
APPENDIX