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Troubleshooting – Rane ECS RaneWare User Manual

Page 22

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RW Manual-22

TROUBLESHOOTING

No communication between the unit and computer:

Set the DEVICE ADDRESS to a unique small number,

and try polling for units in RaneWare (under

Device > Poll).

The unit should be found quickly.

Check that the

COM port selected in RaneWare (under

Setup > System Setup) is the one on your computer that is
connected to the unit. Also check that the cable is a standard
RS-232 cable (not a null modem type). If an adaptor is used,
it must not be null modem. The cable must be connected to the
RW 232 INPUT jack on the rear of the unit. See the ECS
Hardware Manual
.

Audio hum or noise:

Try Muting the unit. If this helps significantly, the

problem may be with the Input connection, or the equipment
driving the Input. If Muting has little effect, the problem is
likely either the Output connection, or equipment driven by
the Output.

ECS is intended to connect to equipment with balanced

audio I/O and chassis-grounded shield/common. Connecting
equipment with signal grounded shields or unbalanced
connections may result in hum or noise due to induced
currents in the signal path. It may be possible to reduce or
eliminate these problems, although some experimentation
may be required:

Try disconnecting the audio cable shields at one end,

particularly between chassis grounded and signal grounded
equipment.

Try combinations of lifting grounds on units supplied with

ground lift switches (or links).

Verify that all chassis are tied to a good earth ground.
Some units with outboard power supplies do not ground

the chassis through the line cord. Make sure these units are
grounded by tying the Chassis Ground Point to a known earth
ground. A star washer guarantees proper contact.

For more information on balanced interconnection and

grounding, please refer to RaneNote 110, “Sound System
Interconnection
”.

MIC THRESHOLD LEVEL SETUP

Once all Mics have been adjusted, the

Threshold Levels

need to be set. In most applications operating the Mics with a
Threshold Level of -25 dB is sufficient.

Automatic Threshold uses the first Mic of each Mixer to

adapt to the background noise level. Set Mic

Threshold

Levels so they don’t generate a Mic Signal from ambient
room noise.

PORT INPUT SETUP

Ports 2 thru 6 have both a hardware PAD switch and a

software programmable attenuation control.

The ECB 62e is shipped with its Inputs set to –10 dBu,

PADs set to 0 dB and Input Attenuation controls set to 4 dB.

To properly adjust the Port’s Input level:

1. Remove security cover.
2. Turn all

Port Inputs Off.

3. Select the Port under test from the Port tab.
4.

Port Input: On

5.

Auto Level: unchecked

6.

Input Attenuation: 4 dB typical

7. If a Port is connected to a Codec, the Codec may have an

output test tone. Some Codecs have output transformers
with output levels of -10 dBm. Since the Port Inputs have a
10k ohm impedance, a gain of approximately 6 dB is
realized. (An optional 604 ohm or 620 ohm ¼ watt resistor
may be placed across the + and – Inputs for termination.
See ECS Hardware, page HWManual-17.) If the stereo
module is installed, only use one termination resistor when
connecting the Left and Right Inputs together.

8. If the stereo module is installed, only the Right (bottom)

can be monitored for level.

9. Play an audio source connected to the Port under test. If the

Input Clip OL LED lights, turn on the 10 dB PAD. Then
adjust the

Input Attenuation control for 0 dB peaks.

10. After completing,

Auto-Level may be selected.

11. Replace the security cover.

PORT OUTPUT SETUP

The ECB 62e output level is nominally 0 dBu when an

input is at 0 dB VU.

To properly adjust the Port’s Output Attenuation level:

1. If the device is a Codec or the device requires a nominal

level of -10 dBm, set Output Attenuation to

-10 dB.

2. Set the Port 1 Output or Program to

-6 dB, then adjust the

room’s power amplifier for an adequate listening level.

PROGRAM SIGNAL SETUP

Turn down the power amp, turn on the Noise Source, and

set Port 1's Output (Program) to

0 dB. For most applications

adjust the power amp for an 80 dB SPL. This level is deter-
mined by the mic/speaker placement and room acoustics.

All Mics and Mixers must be set up first. All Mics that are

to operate using speech detection must be set with

Active On

and Signal Mode

Automatic.

To set the

Program Signal Offset and Program Signal

Threshold:

1.

Link Prog Signal: unchecked

2. Set

Prog Sig Offset: 0 dB

3. Set Port 1 Output Attenuation:

0 dB

4. Play any source audio or use the

Noise Source.

5. Set the

Prog Sig Threshold to -20 dB. The Program Signal

status LED lights.

6. Increase the

Prog Sig Offset until the Mic Signal status

LED extinguishes, typically between

12 and 20 dB.

7.

Link Prog Signal: checked

8. Set Port 1 Output Attenuation:

-6 dB

9. Program audio should not light the Mic Signal status

indicator. If it does, re-check Port Input Setup and repeat.

The greater the Program Signal Offset, the more difficult

it is to Gate a Mic On when there is program audio.

When the Link Program Signal is On, the Program Signal

Offset and the Program Signal Threshold will change in
proportion to the Port 1 Output Attenuation.