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Troubleshooting – Bradford White HE-4-50S6FSX User Manual

Page 13

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Page 13

LED Status

Control Status

Probable Cause

Service Procedure

None (LED not
on or flashing)

Electrical pow er not

present

Control power switch in "OFF"
position.
Supply voltage interrupted.

Turn Pow er On

One short flash

every four

seconds

Stand-by mode,

Thermostat is

satisfied (no faults)

Temperature demand is satisfied
(no call for heat)

Normal operation

One short flash

every two

seconds

Stand-by mode,

Sabbath mode (no

faults)

Temperature on Setback Control is
adjusted dow n to prevent burner
operation

Normal operation

Alternates

bright and dim

(heartbeat)

Thermostat calling

for heat (no fault)

Tank temperature below setpoint of
thermostat

Normal operation

Short flash once

every second

Weak pilot signal

on last call for heat

1. Unstable pilot
2. Pilot tube blocked or restricted
3. Oxidation build-up on pilot
electrode
4. Wire damage to pilot assembly or
bad connection at gas control

1. See Burner Inspection on page
15
2-4. See Pilot Inspection, Testing
and Replacement on page 17

Two flashes,

three second

pause

Pressure switch not

w orking - closed

position

1. Pressure sw itch tubing kinked or
blocked
2. Blocked pressure tap on sw itch
or blower
3. Faulty pressure sw itch

See Pressure Switch Testing and
Replacement on page 35

Three flashes,

three second

pause

Pressure switch or

temperature sw itch

not working - open

position

1. Vent blockage or improper vent
configuration
2. Pressure sw itch tubing kinked or
blocked
3. Faulty pressure sw itch
4. Blow er not spinning up to speed
5. Damper (inside blow er) not fully
opening
6. Faulty blow er temperature sw itch

1. Verify cord sets are fully plugged
in
2. See Pressure Switch Testing and
Replacement on page 35

Four flashes,

three second

pause

Excessive tank

temperature,

system must be

reset

1. Temperature sensor out of
calibration
2. Faulty gas control

1. Test Gas Control & Temperature
Sensor
2. Replace gas control if necessary

Five flashes,

three second

pause

False pilot flame

present

Pilot valve stuck in open position

Replace gas control

Six flashes, one

flash, three

second pause
(Soft Lockout)

Failed to light pilot,

system resets after

(5) minutes

1. Unstable pilot
2. Pilot tube block or restricted
3. Oxidation build-up on pilot
electrode
4. Wire damage to pilot assembly or
bad connection at gas valve

1. See Burner Inspection on page
15
2-4. See Pilot Inspection, Testing
and Replacement on page 17

Observe the green LED on the water heater gas control. Error

codes are displayed with a 3 second pause before repeating.

Once the error code is known, check and repair the water heater,

as recommended in the table below.

Troubleshooting

13

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