CA Technologies Agent for IBM R12.5 - Manual (Page 43)

Error Messages
A backup job returned the error (133)
Cannot impersonate to the user
Reason:
The agent cannot impersonate the Informix user.
Action:
Check the current Windows and CA ARCserve Backup user privileges to
determine if you can impersonate to the Informix user. If not, you do not have
the necessary privileges to submit a backup job. Otherwise, provide all the
security information on your job submission and reschedule the job.
A backup job returned the error (134)
Cannot find proper Informix environment. Please check Informix
Server
Reason:
The agent failed to retrieve the Informix environment. The agent requires the
same environment as the Informix superuser.
Action:
Open the command prompt and check the current user's environment using
the DOS set command. If information about INFORMIXDIR, PATH, USERNAME,
or INFORMIXSERVER is absent or incorrect, update the information using the
Informix utility setnet32 and the Windows System utility (in Control Panel).
A backup job returned the error (135)
Informix user name is invalid
Reason:
The agent cannot connect to the Informix server using the user name and
password provided by CA ARCserve Backup.
Action:
Verify that you provided the proper Informix user name and password when
submitting the job. Typically, Informix backup or restore jobs require a user
named informix.
Appendix A: Troubleshooting 43