CA Technologies Agent for IBM R12.5 - Manual (Page 37)

Problems and Solutions
Problems and Solutions
This section describes a few common problems that you might encounter.
A backup job was reported as successful but nothing happens
A backup job was reported as successful but nothing happens.
Reason:
The Informix server has problems and cannot handle the job.
Action:
Check the BAR_INFORMIX SERVER.LOG in the Informix home directory to see
if ON-Bar has returned any error.
Cannot find the Backup Agent home subdirectory \TAPEINFO from the CA
ARCserve Backup Restore Manager Tree View
Cannot find the Backup Agent home subdirectory \TAPEINFO from the
CA ARCserve Backup Restore Manager Tree View.
Reason:
Your last backup job did not back up the agent home subdirectory \TAPEINFO.
Tree View only shows the latest backup objects.
Action:
To restore Informix-related physical files (such as critical boot files, and
XBSATAPE.TBL) use the CA ARCserve Backup Restore Manager Session View.
Appendix A: Troubleshooting 37