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8 saving core dumps – Cabletron Systems 9A100 User Manual

Page 72

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4-30 SmartSwitch 9A100 User Guide

Saving Core Dumps

Switch Administration

If the problem is corrected, enter the

update firmware

command to continue with the upgrade process. However, if

you are unable to correct the problem, use the

df

(download flash) command and a TFTP/Bootp server to replace the

operating software on your SmartSwitch 9A100. Follow the procedure outlined below:

1.

Set up TFTP/Bootp server software on a workstation.

2.

Connect both the TFTP/Bootp server and the SmartSwitch 9A100 to your Ethernet network. Make
sure that the TFTP/Bootp server can be reached by the SmartSwitch 9A100 Ethernet interface.

3.

Connect a dumb terminal (or PC running terminal emulation software) to the SmartSwitch 9A100
Terminal port.

4.

Copy the SmartSwitch 9A100 operating software image into the appropriate location on the
TFTP/Bootp server.

5.

Set up the TFTP/Bootp server tables (or equivalent file) with the SmartSwitch 9A100 MAC address
and IP address. You may also need to specify the path to the image file to be downloaded.

6.

From the terminal connection, enter the

reboot

command.

7.

When the following message appears,

“Press any key to exit to boot load prompt. “

stop the countdown by pressing any key. The boot load prompt (=>) appears on the terminal screen.

8.

Enter the

df s

command. The SmartSwitch 9A100 contacts the TFTP/Bootp server and downloads

the operating software into its flash RAM.

=>df s

You've requested a Switch Software download

Are you sure?(Y/N)y

Initializing ethernet...

Starting Bootp...

Boot file: c:\tftpboot\images\server.ima

Using TFTP to get bootfile "c:\tftpboot\images\server.ima" .

...........................................................................

...........................................................................

...........................................................................

...........................................................................

...................................................

Validity checks of the Switch Software Downloaded file...

All Validity checks OK

Programming downloaded image into Switch Software section, please wait...

New Switch Software programmed successfully

=>

9.

Enter the

go

command to start the SmartSwitch 9A100.

4.8

SAVING CORE DUMPS

The SmartSwitch 9A100 core dump feature allows you to specify a local Ethernet host where, in the event of a system
failure, the SmartSwitch 9A100 sends a copy of its memory. SmartSwitch 9A100 system memory is saved to two files,
one containing CPU memory (

core_cpu

), the other common memory (

core_cmn

). These files can then be sent to

Cabletron customer support for analysis.

Note

To use the core dump feature, the local Ethernet host must be running TFTP server
software, and you must have write access to the TFTP directory.