Dell Inspiron 5000 - Manual (Page 33)

C H E C K T H E T E L E P H O N E L I N E — Try using a different telephone line. If you
are using a line that is 3 m (10 ft* or more in length, try a shorter one.
V e r i f y t h a t t h e m o d e m i s c o m m u n i c a t i n g w i t h W i n d o w s
1 Click the Start button, point to Settings, and click Control Panel.
2 In the Control Panel window, double-click Modems.
If there are multiple entries for the same modem or modems listed that are
not installed, delete the entries and restart the computer.
3 Click the Diagnosties tab.
: Click the COM port for your modem.
5 Click More Info to verify that the modem is communicating with Windows.
If all commands receive responses, the modem is operating properly.
Scanner Problems
C H E C K T H E p o w e r C A B L E C O N N E C T I O N — Ensure that the scanner power
cable is firmly connected to a working electrical power source and that the
scanner is turned on.
C H E C K T H E s c a n n e r C A B L E C O N N E C T I O N — Ensure that the scanner
cable is firmly connected to the computer and to the scanner.
U N L O C K T H E s c a n n e r — Ensure that your scanner is unlocked if it has a
locking tab or button.
R E I N S T A L L t h e s c a n n e r d r i v e r — Reinstall the scanner driver. See the
scanner documentation for instructions.
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