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Problems with the smartkey, Opening and closing, Smartkey – Mercedes-Benz G-Class 2011 Owners Manual User Manual

Page 81

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Problems with the SmartKey

Problem

Possible causes/consequences and M Solutions

You cannot lock/
unlock the vehicle
using the SmartKey.

The SmartKey battery is discharged or nearly discharged.

X

Point the tip of the SmartKey at the driver's door handle from a
distance of approximately 1.5 ft (50 cm) and try to unlock or
lock the vehicle again.

If this does not work:

X

Unlock the vehicle using the mechanical key (

Y

page 77).

X

Check the key battery and replace it if necessary (

Y

page 78).

The SmartKey is faulty.

X

Lock the vehicle as described in the "Locking the vehicle
(mechanical key)" section (

Y

page 82) or unlock it using the

mechanical key (

Y

page 77).

X

Have the SmartKey checked at a qualified specialist workshop.

You can no longer
lock/unlock the
vehicle using KEYLESS-
GO.

KEYLESS-GO is in standby mode because the vehicle has not been
unlocked for an extended period.

X

Pull the door handle twice and then insert the SmartKey into the
ignition lock.

There is a malfunction with KEYLESS-GO.

X

Lock/unlock the vehicle using the remote control function of
the SmartKey. Point the tip of the SmartKey at the driver's door
handle from close range and press the %/& button.

X

Have the SmartKey checked at a qualified specialist workshop.

There is interference from a powerful source of radio waves.

X

Lock/unlock the vehicle using the remote control function of
the SmartKey. Point the tip of the SmartKey at the driver's door
handle from close range and press the %/& button.

You have lost a
SmartKey.

X

Have the SmartKey canceled at an authorized Mercedes-Benz
Center.

X

Report the loss immediately to the vehicle insurers.

X

If necessary, have the locks changed as well.

You have lost the
mechanical key.

X

Report the loss immediately to the vehicle insurers.

X

If necessary, have the locks changed as well.

SmartKey

79

Opening and closing

BA 251 USA, CA Edition A 2011; 1; 3, en-US
d2sboike

Version: 3.0.3.5

2010-04-16T14:31:55+02:00 - Seite 79

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