Mercedes-Benz CLA-Class 2015 - Manual (Page 314)

! Make sure that the electric parking brake
is released. If the electric parking brake is
faulty, visit a qualified specialist workshop.
! Only secure the tow rope or tow bar at the
towing eyes. Otherwise, the vehicle could
be damaged.
! Do not use the towing eyes for recovery
purposes as this could damage the vehicle.
If in doubt, recover the vehicle with a crane.
! When towing, pull away slowly and
smoothly. If the tractive power is too high,
the vehicles could be damaged.
! The vehicle can be towed a maximum of
30 miles (50km). The towing speed of
30 mph (50km/h) must not be exceeded.
If the vehicle has to be towed more than
30 miles (50km), the front axle must be
raised or the entire vehicle raised and
transported.
! Do not tow with sling-type equipment.
This could damage the vehicle.
! When towing vehicles with KEYLESS-GO,
use the key instead of the Start/Stop but-
ton. Otherwise, the automatic transmission
may shift to position P when the driver's or
front-passenger door are opened, which
could lead to damage to the transmission.
! Vehicles with automatic transmission
must not be started by tow-starting. This
could otherwise damage the transmission.
It is better to have the vehicle transported
than to have it towed away.
If the vehicle can no longer be driven because
of an accident or breakdown, you have the
following options:
R transporting the vehicle
As a rule, you should have the vehicle trans-
ported.
R towing the vehicle with a tow rope or tow
bar
Only tow the vehicle in exceptional cases.
When towing a vehicle, the transmission must
be in position N.
The battery must be connected and charged.
Otherwise, you:
R cannot turn the SmartKey to position 2 in
the ignition lock
R cannot release the electric parking brake
R
cannot shift the transmission to position N
i The function of the electric parking brake
and the parking lock is dependent on the
on-board voltage.
If the on-board voltage is low or there is a
system malfunction, it is possible that:
R the electric parking brake may not be
applied in certain circumstances, or
R the transmission may not be shifted to P
i Switch off non-essential consumers, e.g.
the radio.
i Disarm the automatic locking feature
(
Y
page 212). You could otherwise be
locked out when pushing or towing the
vehicle.
Installing/removing the towing eye
Installing the towing eye
Example: towing eye mounting covers
312
Towing and tow-starting
Roadside
Assistance