Losi LOSB0218 Getting Started - Manual (Page 4)

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Damage Limits
HORIZON SHALL NOT BE LIABLE FOR SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES, LOSS OF PROFITS OR
PRODUCTION OR COMMERCIAL LOSS IN ANY WAY CONNECTED WITH THE PRODUCT, WHETHER SUCH CLAIM IS
BASED IN CONTRACT, WARRANTY, NEGLIGENCE, OR STRICT LIABILITY. Further, in no event shall the liability of Horizon
exceed the individual price of the Product on which liability is asserted. As Horizon has no control over use, setup, final assembly,
modification or misuse, no liability shall be assumed nor accepted for any resulting damage or injury. By the act of use, setup or
assembly, the user accepts all resulting liability.
If you as the Purchaser or user are not prepared to accept the liability associated with the use of this Product, you are advised to
return this Product immediately in new and unused condition to the place of purchase.
Law: These Terms are governed by Illinois law (without regard to conflict of law principals).
Safety Precautions
This is a sophisticated hobby Product and not a toy. It must be operated with caution and common sense and requires some basic
mechanical ability. Failure to operate this Product in a safe and responsible manner could result in injury or damage to the Product
or other property. This Product is not intended for use by children without direct adult supervision. The Product manual contains
instructions for safety, operation and maintenance. It is essential to read and follow all the instructions and warnings in the manual,
prior to assembly, setup or use, in order to operate correctly and avoid damage or injury.
Questions, Assistance, and Repairs
Your local hobby store and/or place of purchase cannot provide warranty support or repair. Once assembly, setup or use of the
Product has been started, you must contact Horizon directly. This will enable Horizon to better answer your questions and service
you in the event that you may need any assistance. For questions or assistance, please direct your email to productsupport@
horizonhobby.com, or call 877.504.0233 toll free to speak to a service technician.
Inspection or Repairs
If this Product needs to be inspected or repaired, please call for a Return Merchandise Authorization (RMA). Pack the Product
securely using a shipping carton. Please note that original boxes may be included, but are not designed to withstand the rigors
of shipping without additional protection. Ship via a carrier that provides tracking and insurance for lost or damaged parcels, as
Horizon is not responsible for merchandise until it arrives and is accepted at our facility . A Service Repair Request
is available at www.horizonhobby.com on the “Support” tab. If you do not have internet access, please include a letter with your
complete name, street address, email address and phone number where you can be reached during business days, your RMA
number, a list of the included items, method of payment for any non-warranty expenses and a brief summary of the problem. Your
original sales receipt must also be included for warranty consideration. Be sure your name, address, and RMA number are clearly
written on the outside of the shipping carton.
Warranty Inspection and Repairs
To receive warranty service, you must include your original sales receipt verifying the proof-of-purchase date. Provided
warranty conditions have been met, your Product will be repaired or replaced free of charge. Repair or replacement decisions are
at the sole discretion of Horizon Hobby.
Non-Warranty Repairs
Should your repair not be covered by warranty the repair will be completed and payment will be required without
notification or estimate of the expense unless the expense exceeds 50% of the retail purchase cost. By submitting
the item for repair you are agreeing to payment of the repair without notification. Repair estimates are available upon request. You
must include this request with your repair. Non-warranty repair estimates will be billed a minimum of ½ hour of labor. In addition you
will be billed for return freight. Please advise us of your preferred method of payment. Horizon accepts money orders and cashiers
checks, as well as Visa, MasterCard, American Express, and Discover cards. If you choose to pay by credit card, please include
your credit card number and expiration date. Any repair left unpaid or unclaimed after 90 days will be considered abandoned and
will be disposed of accordingly. Please note: non-warranty repair is only available on electronics and model engines.
Electronics requiring inspection or repair should be shipped to the following address:
Horizon Service Center
4105 Fieldstone Road
Champaign, Illinois 61822
All other Products requiring warranty inspection or repair should be shipped to the following address:
Horizon Product Support
4105 Fieldstone Road
Champaign, Illinois 61822
Please call 877-504-0233 with any questions or concerns regarding this product or warranty.
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