Dave Smith Instruments PROPHET 12 KEYBOARD - Manual (Page 98)

88 Appendix E: Support Dave Smith Instruments
www.davesmithinstruments.com to establish the date of purchase. (This
is not a requirement for warranty service, but it will help expedite the
process.)
Please contact [email protected] to determine the
best course of action for getting your Prophet 12 repaired. For your own
protection, as well as ours, please do not return any product to Dave
Smith Instruments without a return authorization (RA) number. To issue
an RA number, Technical Support needs:
• Your name
• Your return address
• Your email address
• A phone number where you can be reached
• Your Prophet 12’s serial number
• The date of purchase and where purchased
If you need to return your instrument for repair, you are responsible
for getting it to DSI. We highly recommend insuring it and packing in
the original packaging. Damage resulting from shipping a product with
insufficient packaging is not covered by warranty.