Dave Smith Instruments PROPHET 12 KEYBOARD - Manual (Page 97)

87 Prophet 12 Operation Manual Appendix E: Support
MIDI System Exclusive data is not be transmitted/received.
Check the SysEx settings in the Global menu.
The Prophet 12 plays out of tune.
Check Master Coarse Tune and Master Fine Tune in the Global menu. If
that seems correct, run Calibrate Wheels in the Global menu.
The touch sliders don’t go full range.
Run Calibrate Sliders in the Global Menu.
Only voices 7 through 12 make sound; the LEDs for voices 1 through
6 light up, but those voices are silent.
Make sure the audio cables are not plugged into the B Outputs.
A filter sounds strange or out of tune.
Run Autotune Filters in the Global menu.
Note: It is not necessary to run any of the calibration routines on a
regular basis. You should only run it if you are experiencing prob-
lems.
Still experiencing a problem with the Prophet 12? Reset Globals in the
Global menu.
Contacting Technical Support
If you are still having a problem with the Prophet 12, contact Technical
Support at [email protected]. Please include
your Prophet 12’s serial number, the version of the operating system
(displayed in the Global screen), and the purchase date.
Note: If you have not already reset the Global parameters and run
the calibration routines (see Troubleshooting, above), you should do
it before contacting Technical Support. It’s probably the first thing
they’ll ask you to do.
Warranty Repair
Dave Smith Instruments warrants that the Prophet 12 will be free from
defects in materials and/or workmanship for 1 year from the date of
purchase. Please register your product online at