Catler ES 8012 - Manual (Page 44)

44
TROUBLESHOOTING GUIDE
PROBLEM POSSIBLE CAUSES WHAT TO DO
Machine is making a loud and
continuous pumping noise. Water tank is empty. Refer to step 1 – ‘Filling The Water Tank’, page 24.
Water tank is not securely in place. Refer to step 1 – ‘Filling The Water Tank’, page 24.
No steam is generated. Machine is not turned on. Ensure the machine is plugged in, switched on at the power outlet and the
POWER button is pressed to ‘on’.
Water tank is empty. Refer to step 1 – ‘Filling The Water Tank’, page 24.
Steam Dial is not in ‘Steam’ position. Turn the steam dial to the ‘Steam’ position.
Steam Wand is blocked. Use the pin on the cleaning tool to clear the opening. If the steam wand
continues to be blocked remove the tip of the steam wand using the fi tting
in the middle of the cleaning tool. Refer to ‘Care and Cleaning’, page 39.
Milk is not foamy after texturing. Not enough steam. Steam wand may be blocked. Refer to ‘Care and Cleaning’, page 39.
Milk is not fresh and cold. Use cold fresh milk. Refer to ‘The art of texturing milk’, page 31.
Machine is not working. The unit appears to be ‘on’ but the
machine ceases to operate. The safety thermal-cut may have activated due to the pump or grinder over-
heating. Turn the machine off and allow it to cool for about 30-60 minutes.
No ground coff ee coming from
grinder. No coff ee beans in hopper. Fill hopper.