Sony KV-32V68 - Manual (Page 42)

Troubleshooting (continued)
Problem What It could be What you can do
Cannot receive any channels when
using cable
• CABLE setting may not be set correctly in the SET UP
menu.
• Ensure that CABLE is set to ON in the SET UP menu,
(see page 31)
• Use AUTO PROGRAM to add receivable channels that
are not presently in T\' memory, (see page 31)
Cannot gain enough volume when
using a cable box • Volume may not be adjusted on your cable box. • Press TV (FUNCTION) and adjust the TV's volume.
TV is fixed to one channel • CHANNEL FIX settings may not be correct. • Check your CHANNEL FIX settings, (see page 31)
Program information is not
available in the Program Grid • Cable box is not turned ON.
• You have entered the wrong Zip Code during SET UP.
• IR Blaster is positioned incorrectly.
• Your reception could be poor.
• PIP must be turned off to allow the GUIDE Plus+ to
download program information when the TV is turned on.
(see "Setting up the GUIDE Plus+ Feature" on page 13)
• Cable box must be left on at all times.
• Position the IR Blaster directly in front of your Cable box's
IR receiving area.
• If you have connected a cable box to your TV, you must
turn off the TV using the TV's remote control. Do not
power the TV off using the cable box switch.
Channel numbers within the
GUIDE do not correspond to the
appropriate channel logos. • GUIDE Plus+ feature is set incorrectly. • Perform GUIDE Plus+ SET UP again, ensuring that the
appropriate Zip or Postal Code, Cable Setting, and
Channel Map are chosen, (see page 13)
Programs scheduled for recording
are not recorded. • IR Blaster is positioned incorrectly.
• Your VCR was setup incorrectly.
• When VCR and cable box are used together, the VCR
must be set to channels 3 or 4, whichever the cable
box is set to
• Position the IR Blaster directly in front of your Cable
box's IR receiving area.
• Reenter the GUIDE Plus+ SET UP screen and enter
correct VCR information, (see page 31)
• When the recording process begins, the VCR must be
turned off.
If, after reading these operating instructions, you have additional questions related to the use of your Sony television, please call our Direct Response Center at 1-800-222-SONY
(7669) (U.S. residents only) or (416) 499-SONY (7669) (customers in Canada only)
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