Compaq 1600XL - Manual (Page 83)

P RESARIO N OTEBOOK M AINTENANCE AND S ERVICE G UIDE 1600XL S ERIES T ROUBLESHOOTING 35
Presario 1600XL Series
Model 1600T, 1600-XL140, 1600-XL141, 1600-XL142, 1600-XL143, 1600-XL144,
1600-XL146, 1600-XL147, 1600-XL150 XL156, XL157, XL255, XL256, XL257, and XL258
Solving Printer Problems
If you experience problems printing, run a printer self-test. Refer to the documentation
provided with your printer for instructions. If the self-test fails, it is a printer-specific
problem. Also refer to the printing section of your application documentation.
Solving Printer Problems
Problem Probable Cause Solution(s)
Printer will not turn on. The signal cable may not be
connected properly, or the
printer is unplugged.
Ensure that the signal cable is
properly connected and that the
power cord is connected to the
electrical outlet.
Printer will not print. Printer is not turned on or is
offline.
Turn the printer on and set it to
online.
The device drivers for the
application are not installed.
Refer to the printer
documentation to install the
correct printer driver.
Printer that is set up for a
network is not connected to
the network.
Connect the printer to the
network.
Printer cable is too long,
unshielded, or defective.
Replace the cable.
Paper tray is empty. Fill the paper tray with paper and
set the printer to online.
Printer prints garbled
information.
Correct printer drivers are not
installed.
Refer to the printer
documentation to install the
correct printer driver.
Cable is not connected
properly.
Ensure that the printer signal
cable is properly connected to the
Notebook.
Cable is defective. Replace the printer cable and
retest.