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Solving hard drive problems, Solving hardware installation problems, Hard drive – Compaq 1600XL User Manual

Page 78: Hardware installation

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30 T

ROUBLESHOOTING

P

RESARIO

N

OTEBOOK

M

AINTENANCE

AND

S

ERVICE

G

UIDE

1600XL S

ERIES

Presario 1600XL Series

Model 1600T, 1600-XL140, 1600-XL141, 1600-XL142, 1600-XL143, 1600-XL144,

1600-XL146, 1600-XL147, 1600-XL150 XL156, XL157, XL255, XL256, XL257, and XL258

Solving Hard Drive Problems

Some common causes and solutions for hard drive problems are listed in the following

table.

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CAUTION: To prevent loss of information, maintain an up-to-date backup of your
hard drive at all times in case of errors or failures.

Solving Hardware Installation Problems

Some common causes and solutions for hardware installation problems are listed in the

following table.

Solving Hard Drive Problems

Problem

Probable Cause

Solution(s)

Reading hard drive

takes an unusually

long time after

restarting the

Notebook.

System entered Hibernation

due to low battery condition

and is now exiting from it.

Give the system time to restore

the previously saved data to its

exact state before Hibernation.

Hard drive error

occurs.

Hard drive has bad sectors or

has failed.

Run Computer Checkup.

Hard drive does not

work.

Hard drive is not seated

properly.

Turn off and unplug the Notebook,

remove the battery pack, and

remove and then reinstall the

hard drive.

Solving Hardware Installation Problems

Problem

Probable Cause

Solution(s)

A new device is not

recognized as part of

the computer system.

Cable(s) of new external

device are loose or power

cables are unplugged.

Ensure that all cables are properly

and securely connected.

Power switch of new external

device is not turned on.

Turn off the Notebook, turn on the

external device, then turn on the

Notebook to integrate the device

with the computer system.

Device is not seated properly. Turn off the Notebook and reinsert

the device.