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Scanner problems – Dell Vostro 200 (Mid 2007) User Manual

Page 76

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76

Solving Problems

Scanner Problems

CAUTION:

Before you begin any of the procedures in this section, follow the

safety instructions in the Product Information Guide.

NOTE:

If you need technical assistance for your scanner, contact the scanner’s

manufacturer.

V

ERIFY

THAT

THE

PRINTER

IS

RECOGNIZED

BY

W

INDOWS

Windows XP

1

Click Start

→ Control Panel→ Printers and Other Hardware→ View installed

printers or fax printers.

2

If the printer is listed, right-click the printer icon.

3

Click Properties

→ Ports. For a parallel printer, ensure that the Print to the

following port(s): setting is LPT1 (Printer Port). For a USB printer, ensure that
the Print to the following port(s): setting is USB.

Windows Vista

1

Click

Start

→ Control Panel→ Hardware and Sound→ Printer.

2

If the printer is listed, right-click the printer icon.

3

Click Properties and click Ports.

4

Adjust the settings, as needed.

R

EINSTALL

THE

PRINTER

DRIVER

See the printer documentation for

instructions.

C

HECK

THE

SCANNER

DOCUMENTATION

See the scanner documentation for

setup and troubleshooting information.

U

NLOCK

THE

SCANNER

Ensure that your scanner is unlocked if it has a locking

tab or button.

R

ESTART

THE

COMPUTER

AND

TRY

THE

SCANNER

AGAIN

book.book Page 76 Thursday, June 14, 2007 6:23 PM