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Drive problems – Dell Vostro 200 (Mid 2007) User Manual

Page 60

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60

Solving Problems

Drive Problems

CAUTION:

Before you begin any of the procedures in this section, follow the

safety instructions in the Product Information Guide.

E

NSURE

THAT

M

ICROSOFT®

W

INDOWS®

RECOGNIZES

THE

DRIVE

Windows XP

• Click Start and click My Computer.

Windows Vista™

• Click the Windows Vista Start button

and click Computer.

If the drive is not listed, perform a full scan with your antivirus software to check
for and remove viruses. Viruses can sometimes prevent Windows from recognizing
the drive

E

NSURE

THAT

THE

DRIVE

IS

ENABLED

IN

THE

SYSTEM

SETUP

PROGRAM

See

"System Setup" on page 174)

T

EST

THE

DRIVE

• Insert another floppy disk, CD, or DVD to eliminate the possibility that the

original one is defective.

• Insert bootable media and restart the computer.

C

LEAN

THE

DRIVE

OR

DISK

See "Cleaning Your Computer" on page 182.

C

HECK

THE

CABLE

CONNECTIONS

R

UN

THE

H

ARDWARE

T

ROUBLESHOOTER

See "Restoring Your Operating

System" on page 93.

R

UN

THE

D

ELL

D

IAGNOSTICS

See "Starting the Dell Diagnostics From Your

Hard Drive" on page 86.

book.book Page 60 Thursday, June 14, 2007 6:23 PM