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4getting help – Dell Studio 1536 (Mid 2008) User Manual

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Contents

Lockups and Software Problems

. . . . . . . . . . . .

44

The computer does not start

. . . . . . . . . . . .

44

The computer stops responding

. . . . . . . . . .

44

A program stops responding or
crashes repeatedly

. . . . . . . . . . . . . . . . .

44

A program is designed for an earlier
Microsoft

®

Windows

®

operating system

. . . . .

45

A solid blue screen appears

. . . . . . . . . . . .

45

Memory Problems

. . . . . . . . . . . . . . . . . . . .

45

Power Problems

. . . . . . . . . . . . . . . . . . . . .

46

Troubleshooting Software and Hardware Problems
in the Windows Vista

®

Operating System

. . . . . . .

47

Restoring Your Operating System

. . . . . . . . . . . .

48

Using Windows Vista System Restore

. . . . . . .

48

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Getting Help

. . . . . . . . . . . . . . . . . . . . . . .

53

Obtaining Assistance

. . . . . . . . . . . . . . . . . .

53

Technical Support and Customer Service

. . . . .

54

DellConnect

. . . . . . . . . . . . . . . . . . . . .

54

Online Services

. . . . . . . . . . . . . . . . . . .

54

AutoTech Service

. . . . . . . . . . . . . . . . . .

55

Automated Order-Status Service

. . . . . . . . .

55

Problems With Your Order

. . . . . . . . . . . . . . . .

55

Product Information

. . . . . . . . . . . . . . . . . . .

55

Returning Items for Warranty Repair or Credit

. . . . .

56

Before You Call

. . . . . . . . . . . . . . . . . . . . .

56

Contacting Dell

. . . . . . . . . . . . . . . . . . . . .

58