Dell Studio 1536 (Mid 2008) - Manual (Page 34)

34
Troubleshooting
Starting PSA Diagnostics From Your Computer
NOTE:
If your computer does not display a screen image, contact Dell (see
"Contacting Dell" on page 58).
NOTE:
Troubleshooting using Dell 32 Bit Diagnostics through the Utility Partition,
referenced in this section, may or may not be available in your computer.
1 Ensure that the computer is connected to an electrical outlet.
2 Turn on (or restart) your computer.
3 Start PSA Diagnostics in one of the following two ways:
a When the DELL™ logo appears, press immediately. Select
Diagnostics from the boot menu, and then press .
NOTE:
If you wait too long and the operating system logo appears, continue
to wait until you see the Microsoft
®
Windows
®
desktop, then shut down your
computer and try again.
NOTE:
Before attempting option B, the computer must be turned off.
b Press and hold the key while powering the computer on.
Follow the prompts on the screen, select Diagnostics to start the PSA suite
of tests. The computer then runs the Pre-boot Self Assessment, a series of
initial tests of your system board, keyboard, hard drive, and display.
• During the assessment, provide inputs when prompted.
• If a failure is detected, the computer stops and beeps. To stop the
assessment and restart the computer, press ; to continue to the
next test, press ; to retest the component that failed, press .
• If failures are detected during the Pre-boot System Assessment, write
down the error code(s) and contact Dell.
If the Pre-boot System Assessment completes successfully and your system
has 32 Bit Diagnostics, you receive the message Booting Dell
Diagnostics Utility Partition. Press any key to
continue .
4 Press any key to start the Dell 32 Bit Diagnostics.