If you cannot play a dvd movie – Dell Inspiron 2500 User Manual
Page 42

42
Solving Problems
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If you cannot play a music CD or install a program from a CD
HINT:
High-speed CD
drive vibration is normal
and may cause noise. This
noise does not indicate a
defect in the drive or the
CD.
If you cannot play a DVD movie
HINT:
Because of
different worldwide file
types, not all DVD titles
work in all DVD drives.
E
N S U RE
TH A T
W
I N DO W S
RE CO GN I Z ES
TH E
DR I VE
—
In Windows XP,
click the Start button and then click My Computer. In Windows Me and
Windows 2000, double-click the My Computer icon on the Windows desktop. If
the CD drive is not listed, perform a full scan with your antivirus software to
check for and remove viruses. Viruses can sometimes prevent Windows from
recognizing the drive.
T
E S T
T H E
DR I V E
W I TH
A N OT H E R
CD—
Insert another CD to eliminate the
possibility that the original CD is defective.
C
LE AN
T H E
DI S C
—
See the
Tell Me How
help file for instructions. To access
the help file, see page30.
A
DJ U S T
T H E
W
I N DO W S
VO L U ME
CO N TR O L
—
In Windows XP, click the
gray speaker icon in the lower-right corner of the screen. In Windows Me and
Windows 2000, double-click the yellow speaker icon in the lower-right corner of
your screen. Be sure that the volume is turned up and that the sound is not
muted.
E
N S U RE
TH A T
W
I N DO W S
RE CO GN I Z ES
TH E
DR I VE
—
In Windows XP,
click the Start button and click My Computer. In Windows Me and Windows
2000, double-click the My Computer icon on the Windows desktop. If the DVD
drive is not listed, perform a full scan with your antivirus software to check for
and remove viruses. Viruses can sometimes prevent Windows from recognizing
the drive.
T
E S T
T H E
DR I V E
W I TH
A N OT H E R
DVD—
Insert another DVD to eliminate
the possibility that the original DVD is defective.
C
LE AN
T H E
DI S C
—
See the
Tell Me How
help file for instructions. To access
the help file, see page30.