Dell Dimension 2350 - Manual (Page 37)

Solving Problems 37
DVD drive problems
NOTE: Because of different regions worldwide and different disc formats, not all DVD titles
work in all DVD drives.
Hard drive problems
E-Mail, Modem, and Internet Problems
NOTE: Connect the modem to an analog telephone jack only. The modem does not operate while
it is connected to a digital telephone network.
T ES T T HE DR I V E W I T H A NO T HE R DVD — Insert another DVD to eliminate the possibility
that the original DVD is defective.
E NSU R E T H A T W IN D O W S RE C O G NI Z E S THE D R IV E — Click the Start button and click My
Computer. If the DVD drive is not listed, perform a full scan with your antivirus software to check
for and remove viruses. Viruses can sometimes prevent Windows from recognizing the drive.
C L E A N THE D IS C — See the Tell Me How help file for instructions on cleaning your DVDs. To
access help files, see page 34.
C HE C K F O R IN TE RR U P T R E Q U ES T C O N F L I C T S — See page 63.
R U N C HE C K D IS K —
1 Click the Start button and click My Computer.
2 Right-click the drive letter (local disk) that you want to scan for errors, and then click
Properties.
3 Click the Tools tab.
4 Under Error-checking, click Check Now.
5 Click Start.
C HE C K T H E T E L E P H O N E L IN E C O N NE C T I ON — Verify that the telephone line is connected
to the jack on the modem. (The jack has either a green label or a connector-shaped icon next to it.)
Ensure that you hear a click when you insert the telephone line connector into the modem.