Dell Inspiron 8600 - Manual (Page 7)

Contents 7
7 Solving Problems
Finding Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Accessing Help
. . . . . . . . . . . . . . . . . . . . . . . . . . .
94
Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Video and Display Problems . . . . . . . . . . . . . . . . . . . . 95
If the display is blank . . . . . . . . . . . . . . . . . . . . . . 95
If the display is difficult to read . . . . . . . . . . . . . . . . . 96
If only part of the display is readable . . . . . . . . . . . . . . 97
Scanner Problems
. . . . . . . . . . . . . . . . . . . . . . . . .
97
Drive Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
If you cannot save a file to a floppy drive . . . . . . . . . . . . 98
If you have problems with a hard drive . . . . . . . . . . . . . 99
PC Card Problems . . . . . . . . . . . . . . . . . . . . . . . . . 99
General Program Problems
. . . . . . . . . . . . . . . . . . . .
100
A program crashes . . . . . . . . . . . . . . . . . . . . . . 100
A program stops responding . . . . . . . . . . . . . . . . . . 100
Error messages appear . . . . . . . . . . . . . . . . . . . . 100
E-Mail Problems . . . . . . . . . . . . . . . . . . . . . . . . . 101
If Your Computer Gets Wet . . . . . . . . . . . . . . . . . . . . 101
If You Drop or Damage Your Computer
. . . . . . . . . . . . .
102
Resolving Other Technical Problems . . . . . . . . . . . . . . . 102
Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
What Is a Driver? . . . . . . . . . . . . . . . . . . . . . . . 103
Identifying Drivers . . . . . . . . . . . . . . . . . . . . . . 103
Reinstalling Drivers and Utilities . . . . . . . . . . . . . . . 104
Manually Reinstalling Drivers for Windows XP . . . . . . . . 105