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Contacting dell – Dell Inspiron 8600 User Manual

Page 139

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Appendix

139

Dell provides limited technical support for the computer and any "Dell-installed" software
and peripherals

1

. Support for third-party software and peripherals is provided by the original

manufacturer, including those purchased and/or installed through Dell Software and
Peripherals, Readyware, and Custom Factory Integration

2

.

1

Repair services are provided pursuant to the terms and conditions of your limited warranty and any
optional support service contract purchased with the computer.

2

All Dell-standard components included in a Custom Factory Integration (CFI) project are covered by
the standard Dell limited warranty for your computer. However, Dell also extends a parts replace-
ment program to cover all nonstandard, third-party hardware components integrated through CFI
for the duration of the computer’s service contract.

Definition of "Dell-Installed" Software and Peripherals

Dell-installed software includes the operating system and some of the application software
that is preinstalled on the computer during the manufacturing process (Microsoft Office,
Norton Antivirus, and so on).

Dell-installed peripherals include any internal expansion cards, or Dell-branded module bay
or PC Card accessories. In addition, any Dell-branded monitors, keyboards, mice, speakers,
microphones for telephonic modems, docking stations/port replicators, networking
products, and all associated cabling are included.

Definition of "Third-Party" Software and Peripherals

Third-party software and peripherals include any peripheral, accessory, or application
software sold by Dell not under the Dell brand (printers, scanners, cameras, games, and so
on). Support for all third-party software and peripherals is provided by the original
manufacturer of the product.

Contacting Dell

To contact Dell electronically, you can access the following websites:

• www.dell.com
support.dell.com (technical support)
premiersupport.dell.com (technical support for educational, government, healthcare,

and medium/large business customers, including Premier, Platinum, and Gold

customers)