Dell Venue 7 (3741, Late 2014) User Manual
Page 29

Troubleshooting
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29
Messaging problem
Unable to send or
receive text
messages.
Your device is in airplane mode
with no wireless connectivity.
Slide the status panel
down and then disable
airplane mode.
The network signal strength is
not strong enough.
Try moving to a different
location for better signal
reception.
Unable to send or
receive email.
The Internet connection or the
email setting is not
configured properly.
Check your network
connection, and
confirm with your email
service provider if your
email setting has been
configured correctly.
Internet problems
Unable to connect
to the mobile
broadband networks.
Invalid SIM card.
Contact your service
provider.
You are not within the
network’s service area.
Check the service
area with your service
provider.
Poor signal.
Move to an open space
or if you are inside a
building, move closer to
a window.
Your device is in airplane mode
with no wireless connectivity.
Slide the status panel
down and then disable
airplane mode.
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