Dell Venue 8 Pro - Manual (Page 33)

Troubleshooting | 33
Network problem
Problems Possible causes Possible solutions
No wireless connection 1 Check if the wireless
radio is on. See Wi‑Fi
setting .
2 Try to get closer to the
wireless access point.
3 Reset the wireless
router if using a private
network; open the
browser to view the
landing page if using a
public network.
No mobile broadband
connection 1 Check if the mobile
broadband is on. See
Mobile broadband
Setting
.
2 Move your tablet to
a different location
for better signal
reception.
The mobile broadband
has been capped. Stop using mobile
broadband until the next
billing cycle or contact
your carrier to change
your broadband plan.
Limited mobile
broadband connection The mobile broadband
network is temporarily
unavailable. • Move your tablet to a
different location.
• Reboot the tablet.
See Turning Off Your
Tablet and Turning On
Your Tablet .
Excessive amount of
downloaded/uploaded
data. Switch to Wi‑Fi.