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Dell Dimension 2200 User Manual

Page 38

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38

Solving Problems

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.dell.com | support.dell.com

If you cannot play a music CD or install a program from a CD

HINT: High-speed CD

drive vibration is normal
and may cause noise. This
does not indicate a defect
in the drive or the CD.

C

A NN OT

S A V E

FIL E S

T O

A

F L O P P Y

D I S K

— Ensure that the floppy disk is

not full or write-protected (locked). See the following illustration.

not write-

protected

back of floppy disk

write-protected

E

NSU R E

T H A T

W

IN D O W S

R EC O G NI Z E S

T H E

D R IV E

— In Windows XP,

click the speaker icon in the lower-right corner of your screen. In Windows 2000,

double-click the My Computer icon on the Windows desktop. If the CD drive is

not listed, perform a full scan with your antivirus software to check for and

remove viruses. Viruses can sometimes prevent Windows from recognizing the

drive.

T

E S T

THE

D RI V E

W I T H

A N O T HE R

CD — Insert another CD to eliminate

the possibility that the original CD is defective.

C

L E A N

THE

D IS C

— See the

Tell Me How

help file for instructions. To access

help files, see page 26.

A

D J US T

T H E

W

IN D O W S

VO L UM E

C O NT R O L

— In Windows XP, click the

speaker icon in the lower-right corner of your screen. In Windows 2000, double-

click the speaker icon in the lower-right corner of your screen. Be sure that the

volume is turned up and that the sound is not muted.