Video and monitor problems, If the screen is blank – Dell Dimension 2200 User Manual
Page 28

28
Solving Problems
www
.dell.com | support.dell.com
Video and Monitor Problems
If the screen is blank
HINT: See the
documentation that came
with your monitor for
fault indications and
troubleshooting
procedures specific to
your monitor.
C
HE C K
T H E
V I DE O
C AB L E
C O NN E CT IO N
— Check for bent pins (most
video cable connectors have missing pins, but not bent pins). Ensure that the
video cable is connected as shown on the START HERE sheet for your computer.
P
RE S S
T H E
M O NI T O R
P O W E R
BU T T O N
— Be sure that you firmly pressed
the monitor power button.
C
HE C K
T H E
P O W E R
L IG H T
— When the power light is lit or blinking, the
monitor has power. If the power light is blinking, press a key on the keyboard or
move the mouse.
T
E S T
THE
EL E CT RI C A L
OU T LE T
— Ensure that the electrical outlet is
working by testing it with another device, such as a lamp.
S
W AP
T H E
C O MP U T E R
A ND
M ON I T O R
P O W E R
C A B L E S
— Swap the
computer and monitor power cables to determine if the power cable is defective.
T
E S T
THE
VI D E O
EX T E N S I O N
CA B LE
(
IF
U S E D
) — If you are using a
video extension cable and removing the cable solves the problem, the cable is
defective.
T
E S T
THE
MO N ITO R
— If another monitor is available, connect it to the
computer.
C
HE C K
T H E
B A C K
P AN E L
LI GH TS
— If all four lights below the serial
connector are not green, call Dell for technical assistance (see page 92).
C
HE C K
T H E
P
O W E R
P
R O P ER T I E S
— See the Tell Me How help file or
search for the keyword standby in the Help and Support Center (Help in
Windows 2000). To access help files, see page 26.