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Video and monitor problems, If the screen is blank – Dell Dimension 2200 User Manual

Page 28

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28

Solving Problems

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.dell.com | support.dell.com

Video and Monitor Problems

If the screen is blank

HINT: See the

documentation that came
with your monitor for
fault indications and
troubleshooting
procedures specific to
your monitor.

C

HE C K

T H E

V I DE O

C AB L E

C O NN E CT IO N

— Check for bent pins (most

video cable connectors have missing pins, but not bent pins). Ensure that the

video cable is connected as shown on the START HERE sheet for your computer.

P

RE S S

T H E

M O NI T O R

P O W E R

BU T T O N

— Be sure that you firmly pressed

the monitor power button.

C

HE C K

T H E

P O W E R

L IG H T

— When the power light is lit or blinking, the

monitor has power. If the power light is blinking, press a key on the keyboard or

move the mouse.

T

E S T

THE

EL E CT RI C A L

OU T LE T

— Ensure that the electrical outlet is

working by testing it with another device, such as a lamp.

S

W AP

T H E

C O MP U T E R

A ND

M ON I T O R

P O W E R

C A B L E S

— Swap the

computer and monitor power cables to determine if the power cable is defective.

T

E S T

THE

VI D E O

EX T E N S I O N

CA B LE

(

IF

U S E D

) — If you are using a

video extension cable and removing the cable solves the problem, the cable is

defective.

T

E S T

THE

MO N ITO R

— If another monitor is available, connect it to the

computer.

C

HE C K

T H E

B A C K

P AN E L

LI GH TS

— If all four lights below the serial

connector are not green, call Dell for technical assistance (see page 92).

C

HE C K

T H E

P

O W E R

P

R O P ER T I E S

— See the Tell Me How help file or

search for the keyword standby in the Help and Support Center (Help in

Windows 2000). To access help files, see page 26.