Dell Inspiron 13 (N3010, Mid 2010) User Manual
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Using Support Tools
NOTE: The Service Tag for your computer
is displayed at the top of each test screen.
The Service Tag helps you identify your
computer when you contact Dell.
When the tests complete, close the test
6.
screen to return to the Choose An Option
window.
To exit the Dell Diagnostics and to restart the
7.
computer, click Exit.
Starting Dell Diagnostics From the
Drivers and Utilities Disc
NOTE: Your computer does not have an
internal optical drive. Use an external
optical drive or any external storage device
for the procedures that involve discs.
NOTE: The
Drivers and Utilities disc may
not ship with your computer.
Insert the
1.
Drivers and Utilities disc.
Shut down and restart the computer.
2.
When the DELL logo appears, press
immediately.
NOTE: If you wait too long and the
operating system logo appears, continue to
wait until you see the Microsoft
®
Windows
®
desktop; then, shut down your computer
and try again.
NOTE: The next steps change the boot
sequence for one time only. On the next
start-up, the computer boots according to
the devices specified in the system setup
program.
When the boot device list appears, highlight
3.
CD/DVD/CD-RW and press
Select the
4.
Boot from CD-ROM option from
the menu that appears and press
Type
5.
1 to start the CD menu and press