beautypg.com

Dug'lvn – Dell OptiPlex GX1p User Manual

Page 59

background image

Basic Troubleshooting

2-7

‡

Timers Test — Checks the timers used by the microprocessor

‡

RTC Test — Confirms the functionality and accuracy of the computer’s RTC

‡

PIC Test — Generates an interrupt on each IRQ line to verify interrupt con-
troller operation

‡

Speaker Test — Checks the functionality of the speaker by generating
tones

‡

Video Tests — Verify proper operation of the video controller and the video
control circuitry

‡

USB1 Tests — Check the USB interface registers and the USB controller

‡

Serial Port 1 Tests — Check the computer’s interface with external devices
connected through serial port 1

‡

Serial Port 2 Tests — Check the computer’s interface with external devices
connected through serial port 2

‡

Parallel Port 1 Test — Checks several internal functions of the parallel port

‡

Mouse Test — Checks the functionality of the mouse controller and the
operation of the mouse keys

‡

Keyboard Tests — Verify the correct operation of the keyboard and the key-
board controller chip

‡

Disk 0 Tests — Check the hard-disk drive controller and the storage capabil-
ity of the hard-disk drive

For a complete description of the server-based diagnostics, see “Server-Based
Diagnostics” in the online

Network Administrator’s Guide.

+DUG'LVN

²

%DVHG'LDJQRVWLFV2SWL3OH[1;

6\VWHPV2QO\

The hard-disk–based diagnostics contains tests that aid in troubleshooting all
major components of the system. If it is not possible to run the server-based
diagnostics or if the server-based diagnostics fails to reveal the source of a
suspected hardware problem, run the hard-disk–based diagnostics by follow-
ing these steps:

1.

Turn on (or reboot) the system.

2. Press immediately after you see the following

message:

Press to enter the System Setup

program.

If you wait too long and the operating system begins to load into memory,
let the system complete the load operation; then shut down the system
and try again.

Starting the diagnostics causes the Dell logo to appear on the monitor
screen, followed by a message indicating that the diagnostics is loading.
Before the diagnostics loads, a program tests the portion of main memory