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Network problem – Dell Venue 8 Pro (3845, Late 2014) User Manual

Page 29

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Troubleshooting | 29

Network problem

Problems

Possible causes

Possible solutions

No wireless
connection

1 Check if the wireless

radio is on. See
“Wi‑Fi Setting”.

2 Try to get closer to the

wireless access point.

3 Reset the wireless router

if using a private network;
open the browser to view
the home page if using a
public network.

Slow internet
connections

The signal strength is
not strong enough.

Move your tablet to a
different location for better
signal reception.

Unable to pair with a
Bluetooth device

1 Make sure Bluetooth

is enabled and follow
proper Bluetooth
pairing instructions. See
“Bluetooth Setting”.

2 If the issue is unresolved,

contact Dell’s support
service. Go to
dell.com/support.