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Troubleshooting, Self-test, 4 troubleshooting – Dell UP2414Q Monitor User Manual

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Troubleshooting

Troubleshooting

CAUTION: Before you begin any of the procedures in this section,
follow the

Safety Instructions

.

Self-Test

Your monitor provides a self-test feature that allows you to check whether
your monitor is functioning properly. If your monitor and computer are
properly connected but the monitor screen remains dark, run the monitor
self-test by performing the following steps:

1. Turn Off both your computer and the monitor.
2. Unplug the video cable from the back of the computer.

3. Turn On the monitor.

The floating dialog box should appear on-screen (against a black
background) if the monitor cannot sense a video signal and is working
correctly. While in self-test mode, the power LED remains white. Also,
depending upon the selected input, one of the dialog boxes shown below
will continuously scroll through the screen. 

Dell UP2414Q

No DisplayPort Cable

The display will go into Power Save Mode in 5 minutes.

www.dell.com/support/monitors

or

Dell UP2414Q

No Mini DisplayPort Cable

The display will go into Power Save Mode in 5 minutes.

www.dell.com/support/monitors

or

Dell UP2414Q

No HDMI Cable

The display will go into Power Save Mode in 5 minutes.

www.dell.com/support/monitors

4. This box also appears during normal system operation, if the video

cable becomes disconnected or damaged.

5. Turn Off your monitor and reconnect the video cable; then turn On

both your computer and the monitor.

If your monitor screen remains blank after you use the previous procedure,
check your video controller and computer, because your monitor is
functioning properly.