Dell Latitude Xpi CD - Manual (Page 100)

5-6 Dell Latitude XPi CD Reference and Troubleshooting Guide
Figure 5-1. Diagnostics Checklist
Name: ______________________________________________________________Date: ____________________
Address: _____________________________________________________________Phone no.: _______________
Service tag (bar code on the bottom of the computer): __________________________________________________
Return material authorization number (if provided by Dell support technician): ______________________________
Operating system and version: ____________________________________________________________________
Peripherals: ___________________________________________________________________________________
____________________________________________________________________________________________
____________________________________________________________________________________________
PC Cards: _____________________________________________________________________________________
____________________________________________________________________________________________
____________________________________________________________________________________________
Are you connected to a network? yes no
Network, version, and network card: _______________________________________________________________
Programs and versions: __________________________________________________________________________
____________________________________________________________________________________________
____________________________________________________________________________________________
____________________________________________________________________________________________
____________________________________________________________________________________________
____________________________________________________________________________________________
See your operating system documentation to determine the contents of the system’s start-up files. If the computer is
connected to a printer, print each file. Otherwise, record the contents of each file before calling Dell.
Error message or beep code: ______________________________________________________________________
Description of problem and troubleshooting procedures you performed: ___________________________________
____________________________________________________________________________________________
____________________________________________________________________________________________
Diagnostics Checklist