Dell Dimension 4600 - Manual (Page 34)

34 S o l v i n g Pr o b l e m s
www
.dell.com | support.dell.com
CD drive problems
NOTE: High-speed CD drive vibration is normal and may cause noise, which does not indicate a
defect in the drive or the CD.
Problems writing to a CD-RW drive
A DJUST THE W INDOWS VOLUME CONTROL — Click the speaker icon in the lower-right
corner of your screen.
• Ensure that the volume is turned up by clicking the slidebar and dragging it up.
• Ensure that the sound is not muted by clicking any boxes that are checked.
T EST THE DRIVE WITH ANOTHER C D — Insert another CD to eliminate the possibility that
the original CD is defective.
C HECK THE SPEAKERS AND SUBWOOFER — See "Sound and Speaker Problems" on page 48.
E NSURE THAT W INDOWS RECOGNIZES THE DRIVE — Click the Start button and click My
Computer. If the CD drive is not listed, perform a full scan with your antivirus software to check
for and remove viruses. Viruses can sometimes prevent Windows from recognizing the drive.
C LEAN THE DISC — See the
Tell Me How
help file for instructions on cleaning your CDs. To
access help files, see page 32.
C LOSE OTHER PROGRAMS — The CD-RW drive must receive a steady stream of data when
writing. If the stream is interrupted, an error occurs. Try closing all programs before writing to the
CD-RW.
T URN OFF S TANDBY MODE IN W INDOWS BEFORE WRITING TO A C D - R W DISC — For
information on power conservation modes, see the Tell Me How help file or search for the keyword
standby in Windows Help. To access help files, see page 32.
J2936bk0.book Page 34 Tuesday, September 2, 2003 3:06 PM