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Drive problems – Dell Dimension 4600 User Manual

Page 33

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S o l v i n g Pr o b l e m s

33

Drive Problems

Floppy drive problems

NOTICE: Do not attempt to clean drive heads with a swab. You may accidentally misalign the

heads, which can render the drive inoperable

.

E

NSURE THAT

W

INDOWS® RECOGNIZES THE DRIVE

— Click the Start button and click

My Computer. If the floppy drive is not listed, perform a full scan with your antivirus software to
check for and remove viruses. Viruses can sometimes prevent Windows from recognizing the drive.

T

EST THE DRIVE

• Insert another disk to eliminate the possibility that the original floppy disk is defective.
• Insert a bootable floppy disk and reboot the computer.

E

NSURE THAT THE DISK IS NOT FULL OR WRITE

-

PROTECTED

— Ensure that the disk

has available space and that it is not write-protected (locked). See the following figure.

C

LEAN THE DRIVE

— Use a commercially available cleaning kit.

not write-
protected

back of floppy disk

write-protected

J2936bk0.book Page 33 Tuesday, September 2, 2003 3:06 PM